Lead Times For Delivery

We are committed in providing great customer service and as a way of saying "thank you" to all our valued customers we provide free delivery across all our products in England, Scotland and Wales.

At Je t’aime we have service level agreements in place to ensure you receive your precious diamond jewellery directly to your doorstep.

 

We understand this might be an auspicious occasion or maybe a surprise for your loved one and we will therefore contact you to let you know before despatching your item of jewellery.

 

Below are the lead times of deliveries we offer to our customers:

 

Product Delivery Time
Plain Wedding Bands 2-3 weeks
Diamond wedding bands 3 weeks
Engagement rings 3 weeks
Shoulder set rings 3 weeks
Trilogy rings 3 weeks
Eternity rings 3 weeks
Micro set wedding rings Please contact us for enquiry
Bespoke design service Please contact us for enquiry

* Please note all our delivery lead times are approximate.  

If you would like your Plain Wedding Rings delivered sooner please email us at [email protected] or call us on 0844-800-2785 and we will endeavour where possible to meet your expectations.

 

There may be occasions when you need your item of jewellery for a specific date and at Je t’aime we fully understand this. In such circumstances we would be grateful if you can contact us by completing the online enquiry form or our customer service consultants once placing your order with us. In the unlikely event we are unable to meet your expectation we will contact you and keep you informed.

 

Whilst we will always endeavour to meet our service level agreements, their might be the unexpected occasion when we have gone outside our advised delivery lead time. In these circumstances we will endeavour to keep you informed of progress made and keep you up to date at all times.

 

 

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