Packaging and Despatch

At Je t’aime all purchases are securely packed to prevent any product damage when the diamond ring is despatched. The diamond jewellery is presented in a beautiful box with all the necessary paperwork to have an everlasting impression.


All our diamond jewellery is despatched via Royal mail special delivery in the UK completely free of charge and the item can be tracked by the customer using the unique code relevant to your purchase via the Royal Mail website which we will gladly provide you with. When your item of jewellery is ready to be despatched one of our customer service consultants will contact you to advise that we are despatching your item of jewellery.


Upon receipt of your diamond ring you will find that each diamond ring purchased will include:


  • A beautiful natural wooden box
  • Presentation box
  • A diamond certificate for all solitaire diamonds in excess of 0.30ct from an independent diamond grading laboratory.
  • Invoice of purchase in an envelope with all the necessary information.


All items of jewellery are sent to the customers billing address and it important someone is present to sign for the parcel upon receipt. It is equally important to make sure your parcel has not been tampered with or damaged upon receipt.


Upon despatch and whilst your item of jewellery is in transit to the point it is delivered to you all jewellery you have purchased from us is fully insured.


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